Tracy is everything. She co-owns the salon with her husband, Shep, and does all the things that keep us running full steam ahead. Tracy answers phones, makes Costco runs, manages day-to-day operations, orders product, and sometimes even cooks for us. She went to culinary school, so we don't have to pretend to like her food - it's delicious. When she's not at the salon, she's kickin it with her two daughters or plotting her next hairstyle.